Exchange Policy

Should you wish to exchange an item, simply return by registered mail, along with your receipt within 7 days. The item must be unworn, unwashed and have all tags attached. Your re-order will be processed and shipped upon receipt.

Refund Policy

We happily refund the cost of any item within 7 days of purchase. Simply return by registered mail, along with your receipt. The item must be unworn, unwashed and have all tags attached.

Postage

We aim to make delivery as fast as possible. We offer our customers standard ($5 AUD) or express postage ($10 AUD) via Australia Post. If the parcel is lost by Australia Post, Sweet Vanilla will not be held liable or be obligated to provide a refund or replacement however, as Express Post is trackable, Sweet Vanilla will assist with tracking the parcel. If you are not within the Express Post Next Day Delivery Network, the fastest possible delivery will be provided by Australia Post on a non guaranteed basis.

Out of Stock Items

Occasionally an item may be out of stock. If this should happen, Sweet Vanilla will inform you immediately. You will then be able to choose an alternative product or put that item on back order.

Privacy Policy

Sweet Vanilla believes your privacy is of utmost importance. Sweet Vanilla will never pass on your personal information. However we may contact you to advise you of special offers or newsletters.

Sizing

Sweet Vanilla’s sizing allows you to choose your pre pregnancy size for a fitted look: